One of my daily fees is Intuit's Small Business Blog. If you are not familiar with it, you should be. This is the blog that is part of Intuit's Small Business Division - and shouldn't be confused with the blog…
I just came across this Inc. magazine article, "8 Customer Service Mistakes to Avoid," by Jon Gelberg, and while I focus primarily on professional services, I think these mistakes apply to just about any industry or profession. The author writes about…
(This posting originally appeared on CPATechViews.com) Boy is it getting hot in here! Yes, I live in Dallas where we are on our 36th or 37th straight day of 100+ temperatures, but it’s also hot as Hades based on some…
(note: this post originally ran on CPATechViews.com) Just last weekend, I was reminded about the importance of details. I went to see a new documentary about the career of Bill Cunningham. If you don’t know who he is, don’t fret; I…
Last night during a networking event, I was a bit rattled by a colleague who told me his business is mostly non-existent. He blamed it on the economy. I can't tell you who this person was, of course, but I…
I've told this story quite a few times over the last few months - always to be met with some great laughter, so I thought I would share it here. I think there are four types of trade show people…
Just last week, I had the honor of presenting a morning program to the Louisiana Society of Independent Accountants in Shreveport - a state organization connected to the National Society of Accountants. The Louisiana group is mostly made up of public accountants who…
I'm an avid user of QuickBooks - and I think many of my colleagues are as well. That's why I was really pleased to see Lane Gorman Trubitt come out with "Helpful Tips for QuickBooks Software" in the CPA firm's…
I recently took my son to Las Vegas for his 21st birthday. We had an awesome time - and as anyone knows, my glass is always half full. Houston, we have a problem ... baggage handling fees are causing all…
I'm writing this post fresh off my twice-monthly meal delivery to seniors for the Jewish Family Service in Dallas. I'm inspired each time I deliver meals and wanted to share some thoughts about volunteerism. It's key to find something that…