Cytron and Company

What Accountants, Lawyers, Doctors and Others Can Learn From Poor Customer Service

I just came across this Inc. magazine article, “8 Customer Service Mistakes to Avoid,” by Jon Gelberg, and while I focus primarily on professional services, I think these mistakes apply to just about any industry or profession. The author writes about these mistakes based on his own experiences during a flight, and worked off of a… Continue Reading

Reach Out and Touch a Client

Just last week, I had the honor of presenting a morning program to the Louisiana Society of Independent Accountants in Shreveport – a state organization connected to the National Society of Accountants. The Louisiana group is mostly made up of public accountants who are enrolled agents. They came from all over the state for the organization’s annual conference.… Continue Reading

Volunteer Your Time – It’s Worth It

I’m writing this post fresh off my twice-monthly meal delivery to seniors for the  Jewish Family Service in Dallas. I’m inspired each time I deliver meals and wanted to share some thoughts about volunteerism. It’s key to find something that truly makes a difference in someone’s life. Sure, there are lots of volunteer opportunities with… Continue Reading

Cytron and Company offers full service public relations, marketing and communications services for accounting, legal, medical, debt collection and other professional service industries, as well as a variety of consumer-based industries.
Scott Cytron  |  972.743.4671  |            
Bryan Cytron  |  972.743.4300  |